The second wave of the ETUI Internet and Platform Work Survey (ETUI IPWS) was conducted in 14 member states of the European Union (EU) in Spring 2021.The survey was carried out via computer-assisted telephone interviewing (CATI) on a representative sample of adults (aged 18-65), with fieldwork in all countries harmonised and coordinated by Ipsos. The objective of the ETUI Internet and Platform Work Survey is to map the extent to which the internet, and in particular online platforms, websites or mobile applications, are used as a tool to generate income, encompassing platforms’ intermediary role in matching workers with clients. We examine a broad range of paid activities that can be found or carried out online and that typically fall outside of a standard employment relationship.
We group online sources for generating income into two categories: internet work; and platform work as a subset of internet work for those tasks that can be carried out on a platform. Figure 1 illustrates the scope of and overlap between these two categories. We define work in a broad sense as an activity involving mental or physical effort with the aim of generating income.
This report presents a description of the prevalence of internet and platform work by country.1 The description is presented for four groups of respondents defined on the basis of their involvement in internet and platform work: internet workers; platform workers; main platform workers; and those who have never done any type of internet work. For each country we provide three tables.