Emotional intelligence can be perceived as an ability to identify, manage and express emotions in real life and within many different contexts. Once we are able to identify, accept and make the best use of our own and others' emotions, we develop an emotional competence. Therefore, being emotionally competent entails having essential social skills to recognise, interpret and respond positively to emotions in yourself and others.
This approach to emotional intelligence will be seen as a collective approach in trade union training, bearing in mind our own context in adult learning and the values that underline the principles of the training we deliver at EU level.
This is not an easy concept to take in, nor an easy practice in daily life. When managing groups, it becomes key to understand what lies underneath this concept so that it becomes a regular practice in the management of groups. In the context of training, it plays an essential role for the effectiveness of a group's relationships and learning process. Managing emotions is, therefore, important in the context of trade union training, both at the national and European levels.
One of the main objectives of this workshop is to include these issues in the design, preparation and implementation of our courses, and make it an essential competence to our trainers as well.
- Recognise how emotions shape who we are, how we relate to others and how to improve relationships;
- Develop self-awareness and self-management of personal emotions and other people’s emotions;
- Explore ways to improve personal and group emotional intelligence;
- Recognise emotions in others, responding to those emotions in order to inspire good development within a group;
- Acknowledge and point out the consequences of behaviour and weigh decisions before acting.